Shipping policy

Good things takes time. All items are handcrafted and first produced when ordered. Rates and delivery time shown below refers to our standard products. They may vary depending on the product category and seasonal events. 

For any specific questions about your order please contact office@annaklose.com. 

Shipping rates and delivery times:

Germany:
Shipping is free of charge. 3 to 5 weeks. 

Inside EU:
15,00 €. 3 to 5 weeks. 

International Shipments:
40,00 €. 3 to 5 weeks. 

Shipping required for all products.

Shipping guaranteed for:

Countries inside EU
Great Britain
United States of America
Canada
Switzerland

Customs are paid by Anna Klose Hamburg for the stated countries above. 

Shipping required for all products.

Worldwide Shipments possible. Please contact office@annaklose.com for specific questions about your countries. 

Personalized orders are non-refundable. All other products can be exchanged or refunded free of charge within 14 days of delivery.